Privacy Policy for Penlan Healthcare Ltd

Effective Date: 1st November 2023

1. Introduction

Penlan Healthcare Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including information collected through cookies.


2. Information We Collect

a. Personal Information: We may collect and store personal information you voluntarily provide to us when using our website, such as your name, email address, and phone number.

b. Non-Personal Information: We may automatically collect non-personal information, including but not limited to IP addresses, browser type, operating system, referring URLs, and other technical information.


3. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


4. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


5. Cookies

a. What Are Cookies: Cookies are small text files that are placed on your device when you visit our website. We use cookies for various purposes, including enhancing your website experience, tracking usage patterns, and personalizing content.

b. Types of Cookies: We use the following types of cookies:

i. Session Cookies: These are temporary cookies that are deleted when you close your browser.

ii. Persistent Cookies: These cookies remain on your device for a set period.

iii. First-Party Cookies: These cookies are set by our website.

iv. Third-Party Cookies: These cookies are set by third-party services we use, such as analytics tools and social media platforms.

c. Why We Use Cookies: We use cookies for the following purposes:

i. Essential Cookies: These cookies are necessary for the proper functioning of our website.

ii. Functional Cookies: These cookies allow us to remember your preferences and settings.

iii. Analytical/Performance Cookies: These cookies help us understand how visitors use our website so we can improve it.

iv. Marketing Cookies: These cookies are used to deliver personalized content and advertisements.

d. Managing Cookies: You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.


6. How We Use Your Information

We may use your information for the following purposes:

– To provide and maintain our website.
– To communicate with you and respond to your inquiries.
– To personalize your experience on our website.
– To analyze website usage and improve our services.
– To comply with legal obligations.


7. Sharing Your Information

We may share your information with third parties in the following circumstances:

– With service providers who assist us in operating our website.
– To comply with legal requirements or protect our rights.
– In connection with a merger, acquisition, or sale of assets.


8. Security

We take appropriate measures to protect your personal information. However, no method of online data transmission or storage is 100% secure.


9. Your Choices

You can choose to:

– Opt out of receiving marketing communications.
– Manage your cookie preferences.
– Access, correct, or delete your personal information.


10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.


11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.


12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@penlanhealth.com